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How Long Does a Bank of America Short Sale Take? (Bank of America Short Sale Timeline)

by Scott Fuller on April 27, 2011
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boa e1303911271147 300x139 How Long Does a Bank of America Short Sale Take? (Bank of America Short Sale Timeline)

There are a lot of Bank of America short sales out there right now, but how long do they take and what is the timeline? Bank of America’s loan servicing portfolio was big, and with the 2008 acquisition of Countrywide and Merrill Lynch, their loan servicing portfolio got even bigger. So the fact is Bank of America’s short sale department must be able to handle very large volumes and be process oriented. Turns out they are doing a pretty good job of handling this demand.

In our experience with most major lenders reviewing a short sale, Bank of America is generally one of the easier ones to work with. With their late 2009/early 2010 partnership with the Equator system, their processes went from being very manual (i.e., fax, email, snail mail documents), to automated and online. Prior to signing with the Equator system (formerly REOTrans), Bank of America short sales were very long and tedious. It was common to wait 3-6 months for a short sale response. These days, it is very common to get a response from Bank of America within 30-45 days, or less, from the time the completed short sale package has been submitted. This is a HUGE process improvement from where it used to be. I credit the use of the Equator system to this dramatic decrease in time. In a nutshell here is how it works so you will know what to expect with your Bank of America short sale.

The realtor (in this case, Us) gets a signed authorization to communicate with Bank of America on your behalf to initiate the short sale. The short sale is initiated online and there are different “tasks” that must be completed within a specific timeframe. For example we (as your real estate agent), upload the transaction documents into the Equator system which is then reviewed by the negotiator and other Bank of America parties. This system not only requires the agent to respond and complete tasks ontime, it also ensures that everyone within Bank of America’s short sale department does the same, thus a much more efficient process of completing the short sale approval. We have standards that must be met, so do they. Keep in mind that one thing technology will never replace completely in this process is the human element: the negotiator assigned to the file is paramount in the timing and successful closing of the short sale. Some are definately better than others!

If you live in the East Bay and have a loan through Bank of America and are considering a short sale, please contact us for a free consultation. We charge nothing for our services, they are paid by Bank of America at the successful close of escrow!

{ 5 comments… read them below or add one }

Valerie April 10, 2012 at 12:07 pm

Does BAC still give moving incentive with short sales? Last year a company who represented them said they would give $2,500 for a deed-in-lieu and $3,00o for a short sale. They were to help the homeowner with moving expenses. Any knowledge if that still exists?


admin April 10, 2012 at 9:28 pm

Hi Valerie, the $3,000 applies to the HAFA short sale program, should you qualify for that program. In most cases BAC does not give short sale incentives but will approve the short sale. Hope that helps. Scott


Debbie March 11, 2013 at 8:44 am

I started a short sale process in July of 2012 and have still not received a yes or no from BOA. I have not heard from my negotiator since mid-December of 2012 and have had to file three complaints. It is now March 11, 2013 and I still have not made any significant progress in getting this issue resolved.


Scott Fuller March 11, 2013 at 8:57 am

Debbie, that seems like a very long time. In cases like this we have asked customer service to decline the short sale, close the file out, then immediately re-initiate the short sale and it will be assigned to a different negotiator who will likely be quicker. Speak with your agent about their experience doing this. Good luck. Scott


Miles Noe July 12, 2013 at 10:18 am

We started a SS with BOA in Feb, its been over 5 months and we have changed a new negotiator once already. I cant believe how in the dark they leave you, we have been told bacsically nothing in weeks to months. Its nothing I would ever do again!


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